Rhovy Terms of Service

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Last Updated: November 2025

END USER LICENSE AGREEMENT
RHOVY, LLC.


Introduction 

These Terms of Use (the "Agreement") are a contract between you and Rhovy Inc. ("Rhovy") and govern your access to and use of the Rhovy browser extension and the Rhovy website located at www.rhovy.com and all other Rhovy-branded websites (each, a "Website"), and other software applications and online services provided by Rhovy (collectively, the "Service").


Accepting the Terms

By using any portion of the Service, you agree to comply with and be bound by this Agreement. This Agreement applies to you regardless of whether you are a "Member" (which means you have created an account with Rhovy) or are a "Visitor" (which means that you are using the Service but have not created an account with Rhovy). The terms "you" or "User" refers to a Visitor or a Member. The terms "we" or "our" refers to Rhovy. You must be an individual and at least 18 years old, or the age of majority in your state or country of residence, to use the Service. You may not use the Service or accept this Agreement if you are not of a legal age and able and competent to form a binding contract with Rhovy. If you use the Service, you represent that you have the capacity to be bound by this Agreement. The Service is for personal, non-commercial use. You agree that you are not using the Service for or on behalf of any third-party or for any commercial purpose.


Amendments to this Agreement

Rhovy may modify this Agreement from time to time. Any and all changes to this Agreement will be posted on https://www.rhovy.com/terms and will be effective at the time of posting, unless otherwise noted. If our changes reduce your rights or increase your responsibilities, we will provide a notice to you of at least 30 days (by email and/or by way of other reasonable means, such as by posting notice of the changes on our Website).


By continuing to use our services after any changes to this Agreement take effect, you agree to be bound by those changes. If you do not agree to the changes, you are free to exercise your right to stop using the Service and terminate this Agreement.


Privacy and your Personal Information

The service is subject to Rhovy’s privacy and data protection practices (our “Privacy Policy”). Please read Rhovy’s Privacy Policy found at www.rhovy.com/privacy. Our Privacy Policy explains how Rhovy collects, uses, and shares your information when you visit our Website, use the Rhovy extension, or otherwise access the Service.


General Description of the Service

The Service includes a suite of tools that allows Users earn “Rho” (our points system) while they shop online and then use Rho to exchange for rewards, including deals, discount codes, and exclusive offers. Users can also save their earned Rho to use at a future time for a specific reward. Rhovy offers our browser extension to access the service. 

Rhovy does not charge fees to you for its Service. We partner with third-party merchants to offer rewards that may be better than publicly available deals. We make money by taking commission from merchants when you use a reward to make a purchase. While we try to find you the best available rewards, we do not guarantee that we can find you the best deal. Rhovy is not responsible for any missed savings or reward opportunities.

While we attempt to provide accurate descriptions for rewards and keep rewards updated, we do not guarantee that each reward is accurate, complete, reliable, or error free. The inclusion of any rewards within the Website or our extension at a particular time does not imply or warrant these rewards will be available at any other time. Rewards are subject to availability. Exclusions, restrictions, and terms and conditions (including third-party merchant exclusions, restrictions, and terms and conditions) may apply. Due to this, your application of rewards at checkout may or may not result in savings.


Merchant Websites and Purchases

The Service may allow you to view information about products listed for sale by third-party merchants. You may also reach a third-party merchant website through a link from the Website, our extension, or by email. However, in all cases, any merchant product will be purchased directly from the merchant and through the merchant’s website. You are not buying the product from or through Rhovy. Rhovy is not a re-seller or distributor for any products of third-party merchants.


Merchant Returns

If you are unhappy with your merchant product purchase, if you wish to return your merchant product, if you ordered a merchant product and it has not arrived, or if you have another customer service inquiry regarding your purchased merchant product, you will need to contact the third-party merchant from whom you purchased the product. Rhovy is not involved in your merchant product purchase and is not able to assist with any customer service enquiries or returns related to that purchase. 

Rhovy may display to you Rhovy offers and other personalized and non-personalized pricing and product information regarding goods and services offered by third-party merchants. These offers and product information may be provided in several ways, including as links to third-party websites or as Rhovy rewards that can apply to your purchase of products offered by third-party merchants. In order to improve our services, Rhovy may track how you use the services we provide, including whether you click-on Rhovy links to third-party websites, your actions on those third-party merchant websites, and whether you use the rewards you deemed on Rhovy. 


Rhovy Is Not Responsible for Third-Parties

All products you purchase from a third-party merchant, including those linked from the Website or displayed through the Rhovy browser extension, are: (a) priced by the applicable third-party merchant (including whether such prices include applicable taxes, and any additional fees, such as shipping and handling); and (b) fulfilled, shipped, and otherwise serviced (including but not limited to the processing of returns, refunds, and cancellations) by the applicable third-party merchant and not by Rhovy. Rhovy is not responsible for any third-party merchant products, or any information contained on the third-party merchant’s website (including if the third-party merchant’s website is displayed through our Service).

You agree that your purchase from a third-party merchant is subject to such merchant’s own terms and conditions applicable to such purchase. All transactions made through merchant websites while using the Service are solely between you and the merchant, and Rhovy is not a party to those transactions. Rhovy has no responsibility for merchant product quality, fulfillment, shipping, pricing, returns, refunds, customer service, or website behavior. Merchants are not obligated to acknowledge Rhovy, honor Rhovy rewards, or ensure compatibility with our browser extension. You release Rhovy from any and all liability arising from their interactions with merchants, including disputes, product issues, incorrect charges, lost savings opportunities, failed tracking, or any expectation that a merchant will honor or support Rho or any Rhovy rewards. You acknowledge and agree that Rhovy is not liable or otherwise responsible for any breaches of credit card or debit card security or privacy by any third-party merchants.


Rhovy does not endorse, warrant or guarantee the products or services that are displayed through the Service, including through Rhovy rewards and other advertised links to third-party websites. Rhovy is not an agent, distributor, re-seller, broker or otherwise responsible for third-party merchants or the activities or policies of those merchant websites or the products or services available on them. Rhovy does not promise or guarantee that the product details, prices, or rewards via our Service are the best prices, best terms or lowest rates available in the market.

When you access third-party websites through our Service, you accept that there are risks in doing so, and that Rhovy is not responsible for such risks. We encourage you to be aware when you are on a third-party merchant website and to read the terms and conditions and privacy policy of each third-party website or service that you visit.


Rhovy has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices or opinions expressed in any third-party websites or by any third-party that you interact with through the Service. In addition, Rhovy will not and cannot monitor, verify, censor or edit the content of any third-party site or service. By using the Service, you release and hold us harmless from any and all liability arising from your use of any third-party website or service.

If you have a dispute with any third-party (including a merchant from whom you purchase a product in connection with the Service), you agree that Rhovy is under no obligation to become involved. To the maximum extent permitted by applicable law, you release Rhovy, our affiliates, and each of their respective officers, employees, agents, and successors from claims, demands, and damages of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to any dispute you have with a third-party in connection with the Service.


Account Information from Third Party Sites

When you establish an account with Rhovy, we may allow you to register your account, log-in, or otherwise link your Rhovy account with an account you maintain with a third-party, such as Google or Microsoft ("Linked Account"). You represent that any Linked Account belongs to you and you are permitted to link it to your Rhovy account. Rhovy does not control the policies and practices of any third-party site or service, including any Linked Account you connect to the Service and Rhovy is not responsible for any actions or omissions of providers of a Linked Account, including related to accuracy, legality or non-infringement. Rhovy is not responsible for the products and services offered by or through your Linked Account. If permitted by your Linked Account, Rhovy may import information from your Linked Accounts to help better offer the Service to you.


Earning Rho and Redeeming Rewards

Rhovy provides reward points (“Rho”) to you when you complete certain actions through our Service. You must have an Active account in good standing to participate in our Service, and to earn Rho, and redeem rewards using the Rho you may have earned.

Users may earn Rho when they make an “eligible purchase” through a merchant website, or when they complete any other qualifying actions that Rhovy identifies within the Service. An “eligible purchase” means a genuine, legitimate, and verifiable online transaction completed with a real, commercially operating merchant that offers authentic goods or services and that Rhovy is able to successfully track through the Service. Eligible purchases must be made through lawful means, must not involve fraudulent, hacked, spoofed, or manipulated websites, and must not be conducted on cloned, deceptive, or otherwise non-authentic merchant domains. Rhovy will determine, in its sole discretion, whether any purchase qualifies as eligible and any determination made by Rhovy is final. 


The Service may use browser activity, purchase confirmation scraping, affiliate-tracking signals, or other technologies to determine whether a purchase qualifies for the award of Rho. Rhovy does not guarantee that every purchase will be eligible for earning Rho, even when the Service indicates that Rho may be available. Because earning depends on a variety of technical factors, including merchant tracking, browser settings, ad blockers, competing extensions, and user behavior, Rhovy has no responsibility for missed or untracked Rho and makes no commitment that Rho will be awarded for any transaction.


Unless explicitly stated otherwise within the Service, the appearance of a third-party merchant, reward opportunity, or earning rate does not mean that Rhovy has any affiliation, sponsorship, endorsement, approval, or contract with the merchant in question. Merchants from which users earn Rho may have no partnership or relationship with Rhovy at all. The fact that Rhovy may detect a purchase and award Rho does not imply that the merchant is aware of, participating in, or responsible for the Rho program. Users therefore must not assume that any merchant is obligated to offer rewards, honor rewards, or provide redemption opportunities associated with Rho.


Rho that appears in a user’s account may initially be marked as pending. Pending Rho is not redeemable and may be reversed, delayed, adjusted, or denied at any time. The verification period may take 30 to 120 or more days at the discretion of Rhovy’s discretion to account for merchant order processing, returns, cancellations, chargebacks, tracking failures, or other factors. If any portion of a purchase is cancelled, refunded, disputed, or deemed invalid, Rhovy may remove or adjust the associated Rho, including Rho that is pending or has already been displayed to the user.


Rho may be redeemed only for the rewards that Rhovy makes available in the Service, which may include discount codes, gift cards, exclusive promotions, or other benefits. Rhovy does not guarantee that any reward will remain available and does not guarantee that users will be able to redeem Rho with the same merchant, category, or brand where Rho was earned. Users acknowledge that earning Rho during a transaction with a merchant does not create any expectation or right that Rho can be redeemed with that merchant or for that merchant’s products or services. Redemption options may vary over time, may be location-dependent, and may be subject to minimum Rho thresholds or other conditions. At the moment, Rho cannot be transferred, sold, gifted, or exchanged outside of the Service.


Users must not use multiple accounts, automated tools, or fraudulent methods to earn Rho. Users must not artificially simulate purchases, manipulate browser behavior, interfere with tracking technologies, or use Rhovy for any commercial or third-party purpose. If Rhovy suspects fraud, abuse, or violation of the Terms of Use, Rhovy may suspend or terminate the user’s account, revoke or invalidate Rho, or deny access to future earning or redemption opportunities. All decisions made by Rhovy regarding fraud, Rho eligibility, redemption availability, or account integrity are final.


Our rewards program is for personal, non-commercial use. You agree that you are not using (and will not use) Rhovy on behalf of any third-party, for any company, association, or group, or for any commercial purpose. You further agree that you will not participate in our Service using multiple Rhovy accounts as a means of avoiding any prohibition of this Agreement or to earn Rho in excess of that which would otherwise be permitted under this Agreement.


Users understand that Rhovy may at any time add, modify, or remove earning opportunities, redemption options, conversion rates, or program rules. Users also understand that the Service is unavailable at times, including earning Rho and that Rhovy is not responsible for any loss of opportunity to earn or redeem Rho. Rhovy makes no guarantee regarding the continued availability, accuracy, or functionality of any aspect of Rho, and all participation in the program is at the user’s sole risk.


The exact number of Rho that can be earned on an eligible purchase will be assigned by the Service. Provided that all purchased items are eligible and the Service is able to detect and confirm the purchase, Rho will be awarded based on factors of our choosing, which may include random chance. Purchases that the Service cannot verify, cannot track, or deems suspicious, invalid, or in violation of this Agreement will not be considered eligible purchases and will not earn Rho.


Account Information from Third Party Sites

When you establish a Rhovy Account, we may allow you to register your account, log-in, or otherwise link your Rhovy Account with an account you maintain with a third-party, such as Facebook® or Google® ("Linked Account"). You represent that any Linked Account belongs to you and you are permitted to link it to your Rhovy Account. Rhovy does not control the policies and practices of any third-party site or service, including any Linked Account you connect to the Service and Rhovy is not responsible for any actions or omissions of providers of a Linked Account, including related to accuracy, legality or non-infringement. Rhovy is not responsible for the products and services offered by or through your Linked Account. If permitted by your Linked Account, Rhovy may import information from your Linked Accounts to help better offer the Service to you.


Referral Program

Rhovy may, from time to time, allow you to earn Rho connection by taking actions to promote the Service, including by referring a friend to the Service ("Referral Program"). To be eligible to earn Rho through the Referral Program (i) you must refer a new user to the Service by providing your personalized link, (ii) the new user must use your link to create a user account and become a Member and (iii) the new user must make a qualifying purchase using their Member account and earn Points.


You may not attempt to earn Rho in connection with the Referral Program through fraud, deceit, or artificial or illegal means, including by creating multiple or duplicate accounts, engaging in a bot network, spam, advertising or any paid promotional channel. We reserve the right, in our sole discretion, to withhold Rho for any reason in connection with the Referral Program with or without cause. We may also limit, in our sole discretion and without prior notice, the amount of Rho you may earn through the Referral Program or any aspect thereof. Failure to comply with this Agreement or any fraudulent or abusive actions may result in the removal of Rho from your account, and may also result in us suspending or closing your account and/or suspending or terminating your access to the Service.


Your Log-In and Account Information

You agree and understand that you are responsible for maintaining the confidentiality of your Log-in ID, email address, password and any other personal identifying information or other codes used to access your Rhovy Account or the Service ("Log-In Information"). If you become aware of any unauthorized use of your Log-In Information, you agree to notify Rhovy immediately.


Accurate records enable us  to provide the Service to you. You agree to keep your email address, your other contact information and any payment information in your Rhovy Account profile accurate and up-to-date. If you do not do this, the accuracy and effectiveness of the Service to you will be affected and you may not receive account notices that we deliver to you. If you fail to keep your contact information updated, you will still be deemed to have received any notices we deliver to the email address you last provided.


Electronic Notices

By providing us with your email address, you agree to receive all account related notices electronically, to that e-mail address. It is your responsibility to update or change that address, as appropriate. Notices will be provided in HTML (or, if your system does not support HTML, in plain-text) in the text of the e-mail or through a link to the appropriate page on our site, accessible through any standard modern, commercially available internet browser. We may also use your email address to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please adjust your user preferences in your account profile and /or click "Unsubscribe" in any e-mail communications we send you.


Electronic Notifications

Rhovy may provide you with electronic notifications by email, push notification or other electronic means. Some electronic notifications are mandatory, including security-related notifications, such as when you update your log-in information or password.


Other types of notifications are voluntary and may be modified through the Service. They may be customized, deactivated or reactivated by you. These notifications allow you to choose alert messages for your account. We may add new notifications from time to time, or cease to provide certain notifications at any time upon its sole discretion. Each alert has different options available, and you may be asked to select from among these options upon activation of your notifications service. 


Electronic notifications will be sent to the email address you have provided as your primary email address for the Service.

Because notifications are not encrypted, we will never include your password. However, notifications may include your Rhovy Account login information and some information about your accounts. Anyone with access to your email will be able to view the content of these notifications. While you may disable certain voluntary notifications, we will still send you Service-related notices as needed to allow us to provide you the Service.


Rhovy’s Intellectual Property Rights

The contents of the Service, including its "look and feel" (e.g., text, graphics, images, logos and button icons), photographs, editorial content, notices, software (including html-based computer programs) and other material are protected under copyright, trademark and other laws. The contents of the Service belong or are licensed to Rhovy or its software or content suppliers. Rhovy grants you the right to view and use the Service subject to this Agreement. Any distribution, reprint or electronic reproduction of any content from the Service, other than as expressly permitted in this Agreement or with our prior written consent, is prohibited. If you would like to request such permission, you may email us at hello@rhovy.com.

You agree that Rhovy may use your feedback, suggestions, or ideas in any way, including in future modifications of the Service, other products or services, advertising or marketing materials (although any use of your personal information will be subject to the Rhovy US Privacy Statement).


Technology Disclaimer

Your access and use of the Service may be interrupted from time to time due to third-party failures outside of our control (such as unavailability of general Internet infrastructure). Access and use may also be interrupted for periodic updating, maintenance or repair of the Service by Rhovy. While we will make reasonable efforts to make the Service available to you, we do not promise that it will be available at all times.

You are responsible for providing the mobile device, wireless service plan, software, Internet connections, and/or other equipment or services that you need to download, install, and use our browser extension. We do not guarantee that our browser extension can be accessed and used on any particular mobile device or with any particular service plan. We do not guarantee that our Services will be available in any particular geographic location.


Prohibited Activities

You represent, warrant, and agree that you will not contribute any content or otherwise use the Service or interact with the Service in a manner that:

  1. Infringes or violates the intellectual property rights or any other rights of anyone else (including Rhovy);

  2. Violates any law or regulation or this Agreement;

  3. Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;

  4. Jeopardizes the security of your Rhovy Account or anyone else's (such as allowing someone else to log in to the Service as you);

  5. Attempts, in any manner, to obtain the password, account, or other security information from any other User;

  6. Violates the security of any computer network, or cracks any passwords or security encryption codes;

  7. Runs Maillist, Listserv, any form of auto-responder or "spam" on the Service, or any processes that run or are activated while you are not logged into the Service, or that otherwise interfere with the proper working of the Service (including by placing an unreasonable load on the Service's infrastructure) or that would bypass the navigational structure or presentation of the Service;

  8. "Crawls," "scrapes," or "spiders" any page, data, or portion of or relating to the Service or Content (through use of manual or automated means);

  9. Copies or stores any significant portion of the Content;

  10. Decompiles, reverse engineers, or otherwise attempts to obtain the source code or underlying ideas or information of or relating to the Service; or

  11. Circumvents, removes, alters, deactivates, degrades or thwarts any protective or security measure, or any content protections, which Rhovy has implemented as part of the Service.

If you violate or infringe any of the rules above, we may immediately suspend or terminate your right to use or access the Service.


Disclaimer of Representations and Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE CONTENT AND ALL SERVICES AND PRODUCTS ASSOCIATED WITH THE SERVICE OR PROVIDED THROUGH THE SERVICE (WHETHER OR NOT SPONSORED) ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS AVAILABLE" BASIS. RHOVY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONTENT OR OPERATION OF THE SERVICE OR OF THE SERVICE. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.


RHOVY MAKES NO REPRESENTATIONS, WARRANTIES, CONDITIONS, OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF THE CONTENT ON THE SERVICE OR OF THE SERVICE (WHETHER OR NOT SPONSORED), AND EXPRESSLY DISCLAIMS ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS OF NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. RHOVY MAKES NO REPRESENTATION, WARRANTY OR GUARANTEE THAT THE CONTENT THAT MAY BE AVAILABLE THROUGH THE SERVICE IS FREE OF INFECTION FROM ANY VIRUSES OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, SURREPTITIOUSLY INTERCEPT OR EXPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION. YOU ARE RESPONSIBLE FOR ENSURING THE ACCURACY OF ANY USER CONTENT THAT YOU PROVIDE, AND WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY FOR THE ACCURACY OF SUCH CONTENT.


Notification Disclaimer

You understand and agree that any notifications provided to you through the Service may be delayed or prevented by a variety of factors. Rhovy does its best to provide notifications in a timely manner with accurate information. However, we neither guarantee the delivery nor the accuracy of the content of any notification. You also agree that Rhovy shall not be liable for any delays, failure to deliver, or misdirected delivery of any notification; for any errors in the content of a notification; or for any actions taken or not taken by you or any third-party in reliance on a notification.

Limitations on Rhovy’s Liability


RHOVY SHALL IN NO EVENT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS TO THE SERVICE, YOUR USE OF THE SERVICE OR THIS AGREEMENT, OR FOR ANY LOSS OR DAMAGE CAUSED BY YOUR RELIANCE ON INFORMATION OBTAINED ON OR THROUGH THE SERVICE, EVEN IF RHOVY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 


BECAUSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR THE LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES OR JURISDICTIONS, THE LIABILITY OF RHOVY SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. THEREFORE, THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. NOTHING IN THIS AGREEMENT AFFECTS STATUTORY RIGHTS THAT CANNOT BE WAIVED OR LIMITED BY CONTRACT.


Your Indemnification of Rhovy

You shall defend, indemnify and hold harmless Rhovy and its officers, directors, shareholders, and employees, from and against all claims and expenses, including but not limited to attorney's fees and other legal expenses, in whole or in part arising out of or attributable to your use of the Service or any breach of this Agreement by you or your violation of any law or the rights of a third-party when using the Service.


Ending your Relationship with Rhovy (and vice versa)

This Agreement will continue to apply until terminated by either you or Rhovy as set out below.

If you want to terminate this Agreement, you may do so immediately at any time by closing your account for the Service. Please use the directions below to cancel your account, only if you have created a Membership. Otherwise just uninstall our browser extension and stop visiting our Website and using the Service.

Email hello@rhovy.com to cancel your account. Upon doing so:

  • your account will be closed and your ability to log in will be deactivated; and

  • any data in our records will be retained subject to our privacy statement.

Rhovy may immediately, at any time, terminate this Agreement (and therefore your right to access and use the Service) by notifying you (if safe to do so) to the e-mail address provided by you as part of your Registration Information.


Consumer Rights Notices

California Consumer Rights Notice. Under California Civil Code Section 1789.3, California users of the Service receive the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952- 5210.


Assignment

Rhovy may assign, without recourse, any or all of its rights or obligations under this Agreement, including all or a portion of this Agreement.


Contact Us

Rhovy welcomes comments, questions, concerns, or suggestions. Please send us feedback by emailing us at hello@rhovy.com.